You might notice that the wrong event has been attached to a batch. You can remove events from batches before issuing a certificate.
Open the eco2Veritas portal
Go to the Operations area
Switch to the ‘Batches’ tab
Each batch is shown in a row. Where the batch already includes an event, you can see the date and weight of the event as well as a green tick icon. Click any icon to view the batch
Navigate to the tab for the event you wish to remove
Click the event row to select it
Click the ‘Remove event’ button
The screen will update to show all unattached events of that type, including the event you just removed
Next step: select & attach another event (shortcut: you can attach an existing event direct from this screen by selecting a new event)